It is difficult to buy good services even with money, which is the biggest embarrassment encountered by the Chinese middle class. Even the blue Qianjiang valued 30 million young man has problems with fire-fighting facilities and lax property management. This shows that many of our service industries are completely built on extensive foundations and have not achieved true professionalism at all.
Marketization and professionalization are not the same thing. Professionalism means that service standards, processes, attitudes, and sense of responsibility are all above a professional and standardized level. Professionalism is formed in fierce market competition. Our current domestic helper industry happens to have a market without competition. The real marketization is that price determines quality. In China, finding a good nanny is equivalent to playing the lottery.
Yesterday, an English report in the Philippine Star mentioned that Dumina, the Deputy Minister of Labor of the country, is in close consultation with the relevant staff of the Chinese Embassy and is preparing to officially export philippine domestic helper to China. The first batch will include Beijing and Shanghai. , Five major cities in China, including Xiamen, export philippine domestic helpers. It is estimated that the monthly salary of high-end philippine domestic helpers can reach 100,000 pesos (about 13,000 yuan). In view of the low level of China’s domestic helper service industry, this news quickly gained media attention and was forwarded by major websites.
Babysitters are in strong demand in China. The current family structure in China is still dominated by dual-income families. On the one hand, work is a source of income, and on the other hand, it is also a personal career. One of the couple is full-time at home to take care of children, do housework, and take care of the elderly. Such a family must meet two conditions. One is that the mentality of taking care of the family is also a career, and the other is that the working party has enough income to support the life of the whole family. There are not many such families.
Exuberant demand has brought the mud and sand, and the domestic helper industry is too good to make money. What most domestic helper companies have to do is to introduce the nanny to the employer, and the rest is basically ignored. Generally, there are two long lines at the door of domestic helper companies, one is the employer and the other is the nanny. Under the premise of booming supply and demand, the employment threshold quietly lowered.
When introducing the nanny, the domestic helper company rarely conducts a serious investigation of the nanny’s background, and even conceals the black history for the nanny due to the interests of the company. Mo Moujing was introduced to the victim’s family by a high-end intermediary company in Shanghai. She was fired from her family because she was found to have stolen money from a colleague. The intermediary company should be aware of this period of history, but the intermediary company still introduced Mo Moujing to the victim’s family for the purpose of earning some intermediary fees. Lax checks are only a small part of the chaotic management of the Chinese nanny market. The real problem revealed by it lies in the deprofessionalization of the nanny industry.
In the traditional Chinese concept, neither employers nor nanny really treat nanny as a profession. No one regards nanny as an adult’s professional pursuit. They always feel inferior, not a dignified job, just It’s just a temporary helper. Therefore, the main body of the nanny has become housewives from rural areas, who are generally of low quality, and like to get together to talk about Zhang’s parents and Li’s family.
Insufficient professionalism leads to lack of skills. There are frequent conflicts due to food tastes, living habits, and private spaces. However, there is a lack of professionalism in handling such conflicts, and there is no standardized service quality evaluation system. Relying on the two sides running in with each other, if they fail to run in, they will break up, leaving a place of feathers.
Philippine domestic helper is completely different. The Philippine domestic helper is operated as a national brand from a strategic level. The international community calls it “the most professional nanny”. The government vigorously promotes local educational institutions to carry out professional nanny training. Universities offer domestic helper courses, and short-term training courses abound. According to reports, the training and assessment provided by the Philippine Department of Labor and Employment for Philippine domestic helpers mainly consist of two parts, one is skills training and the other is language and culture training.
Skills training stipulates that a philippine domestic helper must receive 216 hours of skills training in a training school authorized by the Technical Education and Skills Development Agency to become a qualified domestic helper service person. Skills training courses teach the usage of various common household appliances, such as washing machines, microwave ovens, vacuum cleaners, etc. It also requires learning to wash and iron clothes of various fabrics, clean the room, cook meals suitable for employers’ tastes according to recipes, and learn to take care of the elderly. And children. Language and culture courses mainly include five courses in Arabic, Hebrew, Mandarin Chinese, Cantonese, and English and some other courses. The course content includes greetings, time, numbers, names of kitchenware and electrical appliances, names of food and spices, Weights and measures and names of family members, etc.
They are regarded as the national heroes of the Philippines in the new era. They are included in the Philippine embassy’s consular protection key groups. There are special channels for entering and exiting the customs. Even every Christmas philippine domestic helper returns to the country to visit relatives, the government will pamper them at the Capital International Airport. Carpet, the president personally received his representatives. Philippine domestic helper can account for nearly 30% of the more than 10 million Philippine overseas workers in the world. Every year Philippine domestic helper remits domestic money, which has become one of the main sources of foreign exchange income in the Philippines. Therefore, in the Philippines, being a babysitter is not inferior to others, but is regarded as a legitimate profession. They can treat their employers as equals in personality, but they can maintain the service and sense of distance required by professionalism. Such a professional babysitter is the biggest impact on the extensive domestic helper companies that are making money in mainland China.
Overseas, philippine domestic helper is not synonymous with high-end domestic helper services. The average monthly income of foreign domestic helper workers in Hong Kong (mainly philippine domestic helper) is 4,010 Hong Kong dollars, which is equivalent to about RMB 3,500, which is not unattainable. The report mentioned that the monthly salary is tens of thousands, which may be a high-end nanny among the philippine domestic helpers. But for the Chinese mainland market, 3000-5000 yuan is a more appropriate price. After the successful test, the price of Philippine domestic helper entering the Chinese market will be more acceptable.
In fact, there are already many philippine domestic helpers that enter the Chinese market informally through various channels. However, because of the risk of illegal employment, employers have to bear great legal responsibilities. Once discovered, they will be fined. Moreover, the philippine domestic helpers introduced through these channels have varying levels of ability and come from various sources, many of which have not received formal professional training. If the government fully opens the market to philippine domestic helpers and uses competition to force regulation, will China’s nanny market be more reliable?
In September 2003, Cai Qi, the then secretary of the Quzhou Municipal Party Committee, personally led 20 Quzhou nanny to hold a promotion meeting at the Zhijiang Hotel in Hangzhou to launch Quzhou nanny to the Hangzhou market. How many years have passed, the brand of Chinese nanny has not been erected, which reflects the status quo of the nanny market to some extent.